Techxenium Refund Policy

Thank you for choosing Techxenium for your website development and social media management needs. Our goal is to provide exceptional services and ensure your satisfaction with our offerings. Please read the following Refund Policy carefully to understand our practices regarding refunds and cancellations.

1. Initial Consultation Fee

   Techxenium may charge an initial consultation or setup fee to cover the resources and time invested in the early stages of your project. This fee is non-refundable.

2. Project Milestones

   Refunds are assessed based on project milestones. If a project is canceled before reaching a specified milestone, a partial refund may be applicable. The amount refunded will be determined by the completion status of the project up to that milestone.

3. Cancellation Fees

   Techxenium reserves the right to charge cancellation fees for projects that are terminated before completion. These fees are intended to cover costs incurred up to the point of cancellation and may vary based on the project's progress.

4. Refund Process

   To request a refund, clients must submit a written request to Techxenium's customer support. The request should include the reason for the refund and any supporting documentation.

5. Eligibility for Refund

   Refunds are subject to eligibility criteria, including adherence to the terms and conditions outlined in the service agreement. Techxenium will assess each refund request on a case-by-case basis.

6. Communication

   Clear communication is crucial. Clients are encouraged to communicate any concerns or changes in project requirements promptly. Techxenium will work closely with clients to address issues and find mutually satisfactory solutions.

7. Modifications to Refund Policy

   Techxenium reserves the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By engaging in business with Techxenium, clients acknowledge and agree to the terms outlined in this Refund Policy.

For any questions or concerns regarding our Refund Policy, please contact our customer support team at info@techxenium.com.

Thank you for choosing Techxenium for your digital development and management needs.